{"id":66746,"date":"2026-08-18T07:41:11","date_gmt":"2026-08-18T07:41:11","guid":{"rendered":"https:\/\/lahoredesignstudio.com\/southline\/?page_id=66746"},"modified":"2026-08-19T07:38:52","modified_gmt":"2026-08-19T07:38:52","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/lahoredesignstudio.com\/southline\/returns-refunds-policy\/","title":{"rendered":"Returns & Refunds Policy"},"content":{"rendered":"

Last updated: 18 August 2026<\/em><\/p>\n

At Southline LTD<\/strong>, we want to make returns as simple as possible. This policy applies mainly to customers purchasing for personal use.<\/p>\n

Nothing in this policy affects your statutory consumer rights.<\/p>\n

Standard Products<\/h2>\n

For eligible non-personalised products purchased online, you can normally tell us within 14 days of receiving your order<\/strong> that you wish to cancel, and then return the goods within the applicable return period.<\/p>\n

Before returning anything, please contact us at:<\/p>\n

sales@southline.co.uk<\/a><\/strong>
+44 7958 686860<\/strong><\/p>\n

Please include your order number.<\/p>\n

Personalised & Customised Products<\/h2>\n

Products that have been customised specifically for you are not returnable for change of mind<\/strong>.<\/p>\n

This includes products where we have added:<\/p>\n